Ananda, Riris Kharisma, Efendi Efendi, and Winda Saptiani. “THE INFLUENCE OF E-SERVICE QUALITY AND E-TRUST ON TRAIN TICKET PURCHASE DECISIONS (Study on KAI Access Users in Lampung Province)”. Jurnal Kompetitif Bisnis 1, no. 2 (July 2, 2023): 10. Accessed June 12, 2026. https://www.jkb.fisip.unila.ac.id.121-50-32-50.cpanel.site/index.php/jkb/article/view/322.